Questions

Frequently asked.

Everything drivers ask us before they reserve. Still stuck? Use the chat bubble in the corner, or call and text (313) 332-7338.

Pricing

How much does a rental cost?+

The standard rate is $400 per week for currently approved standard vehicles, subject to approval and availability.

What does the 2010 Ford Escape cost?+

The 2010 Ford Escape may be available at a lower rate. We do not publish a price for it until it is approved, so please call (313) 332-7338 for the current price.

Is a deposit required?+

Deposit requirements, fees and the payment schedule are confirmed in your rental agreement before any payment is authorized.

How many miles are included?+

Mileage terms are set out in the rental agreement for the vehicle you are assigned. Ask us before pickup if you expect high mileage.

Is insurance included?+

Insurance requirements are confirmed in writing in your rental agreement. Do not assume coverage is included until it is stated there.

Who handles maintenance?+

Car Candy runs a maintenance process for its vehicles. What is covered during your rental is confirmed in your rental agreement.

Vehicles

What vehicles are available?+

Our current vehicle types are the Ford Explorer, Ford Edge, Hyundai Elantra and a 2010 Ford Escape. Live status for each one is shown on the Available Vehicles section of the home page.

Do you have electric vehicles?+

Car Candy does not currently operate an electric fleet. We may add electric vehicles in the future.

Can I choose my vehicle?+

You can request a specific vehicle. Vehicle selection is a request. Final assignment is confirmed after approval and depends on availability.

Gig platforms

Can I use the vehicle for gig work?+

Yes, our rentals are intended for rideshare, delivery, courier and similar gig work, as well as everyday transportation.

Will the vehicle qualify for rideshare platforms?+

Platform eligibility depends on the vehicle, your location and the platform's own rules. We cannot guarantee that a vehicle qualifies for a particular platform. Uber, Lyft, DoorDash and other platform names belong to their respective owners, and Car Candy Rentals is not endorsed by or affiliated with those platforms unless expressly stated.

Applying

What documents do I need?+

A valid driver's license, front and back, and when relevant a screenshot of your active gig-platform profile. Documents are uploaded securely and are visible only to authorized staff.

How long does approval take?+

A person reviews every application. We aim to respond quickly during business hours and will contact you about availability and next steps.

What happens at pickup?+

After approval you review the rental agreement, authorize payment and receive confirmed pickup instructions, including the time and location.

During your rental

Can I cancel?+

Rentals are weekly, so there is no multi-year commitment. Cancellation and return terms are set out in the rental agreement you sign.

Can I extend my rental?+

Yes, you can request an extension from your account. Extensions are not automatic - staff confirm the extension and the resulting payment schedule.

How do I speak with a person?+

Call or text (313) 332-7338, or email hello@carcandyrentals.com. We answer during Dallas and Detroit business hours.

Ready when you are.

$100 refundable deposit holds your spot. Insurance and maintenance included, weekly rates from $400.

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